Redirect from Ang Mo Kio South Neighbourhood Police Centre
SCAM ALERT 30 March at 11:33


The Police have received several reports where victims informed that they had incurred charges to their mobile phone bills after providing a three digit PIN number to strangers whom they befriended over Facebook.

The scammers initiated contact with victims by sending a friend request via Facebook. In some cases, the scammers even set up Facebook accounts which closely resembled that of victims’ friends! They then asked for the victims’ mobile phone number and mobile service provider. With the victims’ mobile phone number, the scammers then made online purchases of gaming credits/online gift cards. The cost of such purchases were charged to the victims’ mobile phone bills after the victims provided the One Time Password (OTP)/Verification Code to the scammers. Victims only know that they have fallen prey to the scam when they receive their mobile phone bills.

Take the following precautions to protect yourself:
a) Do not share personal information including OTP/Verification codes to anyone. Such information is useful to scammers.
b) Be wary of friend requests from strangers on social networking sites. They may not be who they claim to be.
c) Report any fraudulent charges detected on your mobile phone bill to your mobile service provider immediately.


Do not panic if you receive a mobile message as below, saying there is a charge to you Mobile, and someone from Facebook request you to send her / him the code to disable the payment, Do not send the code, I’ve checked with Singtel received phone message or oversea call will not deduct anything from your phone bill, Unless you follow the instruction to reply.

Someone from Facebook asking you to help sending sms code to her or her friend, do not send even is your friend photo, make photo call to determine.

Social Media Scam Summary