DHL Scam

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Singapore Police Force

8 April 2016 ·


The Police have received reports of complainants receiving calls from unknown persons claiming to be from companies providing courier services.

In most of these cases, the callers will inform the victims that their personal particulars had been used to send parcels containing fake passports or weapons. The calls will then be transferred to another person claiming to be a customs or police officer. The victims were then told to provide their personal particulars including name, identification number, address, passport number, bank account numbers, etc. The callers also instructed the victims to call back at designated timings to ensure the victims’ safety.

Members of public are advised to be vigilant when receiving calls from unknown origins and should adopt the following crime prevention measures:

  • Ignore such calls. Do not provide any personal information to the callers;
  • Do not divulge your bank account and/or credit card details to the callers; and
  • Do not follow the instructions of the callers to call them back.

If you have any information related to such crime, do not hesitate to call the Police hotline at 1800-255 0000, or dial ‘999’ for urgent Police assistance.

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