Singapore woman files police report after mistakenly paying S$40 cash for a COD package via Ninja Van

新加坡女子错误地通过NinjaVan物流公司支付了40新元的货到付款包裹后提交了警方报告

Published by mothership on August 13, 2020, 08:40 PM

翻译自mothership发布于2020年8月13日,晚上8:40

New scam from oversea coming to Singapore.
A woman, Peng XueLin, took to Facebook page Complaint Singapore on Aug. 12, 2020 to share her experience regarding a cash on delivery (COD) item she received via Ninja Van.
She had allegedly received a COD package via Ninja Van and was asked to pay S$39.
However, she realised that she did not order the product only after she had paid the money.

来自海外的新骗局已经来到新加坡。
一位彭雪玲女士于2020年8月12日登陆脸书投诉页面,分享了她通过NinjaVan物流公司收到货到付款包裹的经验。
据称她通过NinjaVan物流公司收到了货到付款包裹后,并被要求支付39新元。
但是,她只有在付款后才意识到自己没有订购产品。

Peng was busy and on a work call at that time when a COD package arrived via Ninja Van.
The delivery personnel told her that she had ordered a package on COD and would need to pay cash.
Seeing that the delivery personnel was tired, she quickly passed her S$40 and asked her to keep the change.
She said:
“Out of good heart I hope all delivery person get a tip from time to time.”
However, she felt that something was wrong, as she did not order a COD item.
After opening the package, she realised that she had received a beauty mask.
She contacted the delivery personnel within five minutes to inform her about the wrong delivery, but was advised to contact the seller.
However, she was not able to figure out who the seller was, and could not find any receipt or order form regarding the delivery in her email.

当NinjaVan物流公司送来货到付款包裹时,彭当时很忙,正在工作。
送货人员告诉她,她已经订购了货到付款包裹,需要支付现金。
看到送货人员很累,她很快就递交了40新元,并要求她保留零钱。
她说:
“我衷心希望所有送货人员准时到达下一个目的他。”
但是,过后她觉得出了点问题,因为她没有订购货到付款项目。
打开包装后,她意识到自己收到了一个美容面膜。
她在五分钟内联系了送货人员,以及告知她送货错误,但他建议联系卖家。
但是,她无法确定卖家是谁,也无法在电子邮件中找到任何与交货有关的收据或订单。

In her post, Peng also highlighted the fact that the same mask she received was priced at just S$5.48 online.
On Aug. 13, Peng updated her post to add that she was being targeted to be scammed once again, as she received an SMS informing her that she had yet another COD delivery and would be required to pay S$58 for it.

在她的帖子中,彭还强调了一个事实,即她发现收到同一口罩在网上售价仅为5.48新元。
8月13日,彭更新了帖子,并补充说,她再次遭到诈骗,因为她收到一条短信,通知她她还有另一笔货到付款包裹,需要为此支付58新元。

Peng has since filed a police report, and said she understands from the delivery personnel that the higher-ups in Ninja Van would be informed.
According to Peng, the police have also called to inform her that they will be investigating the matter and that this is “not a common case”.
She also said that she is willing to cover the cost of the delivery, but hopes to recover the remaining amount.
In response on the post, a number of commenters also claimed they were asked to pay COD for packages they did not order.

彭自此提交了警方报告,并说她从运送人员那里了解到,NinjaVan物流公司的高层将被告知。
彭说,警方还打电话通知她,他们将对此事进行调查,这“不常见”。
她还说,她愿意承担运费,但希望能收回剩余的款项。
在对帖子的回复中,许多评论者还声称,他们被要求为未订购的包裹支付货到付款。

In response to Mothership, a spokesperson from Ninja Van said that they are trying to contact Peng and have launched an investigation into the matter.
Ninja Van will work with the police to facilitate all police investigations and are now processing the refund for her.
The spokesperson also explained that Ninja Van does not know the seller’s information as they received the parcel for last-mile delivery from a shipping consolidator of international parcels.
However, they have since informed the shipping consolidator of the issue.
Ninja Van advises customers, should they face any problems with their parcels, to contact them directly via:
support_sg@ninjavan.co
Tel: 66028271 (Mon-Sat, 8am to 10pm)
Live Chat (Mon- Sat, 9am to 9pm)
View the original post here.

作为对Mothership的回应,NinjaVan物流公司的发言人说,他们正试图与彭联系,并已对此事展开调查。
NinjaVan物流公司将与警方合作,协助所有警方调查,目前正在为她处理退款。
发言人还解释说,NinjaVan物流公司不知道卖方的信息,因为他们从国际包裹的运输商那里收到这最后一英里的包裹。
但是,他们已将事件通知了货运公司。
NinjaVan物流公司建议客户,如果遇到包裹问题,请直接通过以下方式与他们联系:
support_sg@ninjavan.co
电话:66028271(周一至周六,上午8点至晚上10点)
实时聊天(周一至周六,上午9点至晚上9点)
在此处查看原始帖子

Common scams tricks 常用咋骗技俩

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